Let's fill out the intake form for your next website

Q: Photos & videos: what to send (and in what format)

Recommended: 10–20 files total.Best types of photos for services:You/your team delivering the service (real process, not staged)Workspace / tools / environment (builds trust)Before/after or results (if applicable)Happy clients / testimonials photo (only with permission)Logos of clients/partners (only if allowed)Technical requirements (simple):Photos: JPG or PNG, ideally 2000px+ on the long side (phone photos are usually fine)Video: MP4, short clips are great (10–30 sec)Don’t embed photos inside Word/PowerPoint — send original files.If you have brand guidelines (PDF), include them.If you don’t have enough media:We can launch with clean placeholders (stock/AI) and replace later — but real media converts better.

Q: Offer & pricing: how to answer (so we can write the page)

Keep it simple and specific:What do you sell (1–2 sentences) — one offer onlyWho it’s for — the ideal customerTop outcomes (3–5) — results, not featuresCTA — what should the visitor do (request a quote, book a call, etc.)Pricing — fixed / from–to / quote-only (+ how it’s calculated)If you use “price on request”:Tell us what affects price (scope, time, options) so we can explain it clearly.

Q: What happens after you submit

We review your intake + files and confirm “ready to build”.You receive a live preview link first.1 text edit round + 1 visual/layout edit round → launch + short handover guide.

You’re now at the website intake form.

This is a detailed form designed to help us understand your business properly and see whether we’re a good fit to work together. It’s best completed on desktop, with a bit of uninterrupted time. Most fields are there to give us the right context, and the more thoughtfully you fill it out, the better the final result will be.

For many clients, this process also helps bring more clarity to the business itself before the project starts. Below the form, you’ll find a few quick recommendations.

We recommend filling out the form in a desktop browser as it's quite detailed and lengthy.

Is our operating model suitable for you?

Are you ready to work with a standardized website process with fixed scope?*

Yes, I am

Are you comfortable with asynchronous communication?*

Yes, I am

Do you know that we start creating your website after we receive the files?*

Yes, I know

Do you know that we start building your website after we receive payment for the first month of your subscription?*

Yes, I know

Did you know that the minimum subscription period is 4 months?*

Yes, I know

Let's make sure you know how the infrastructure will be managed

Current domain if you have one

The desired domain, if you don't have one yet

I understand that Kisi can register, manage, renew, and technically operate the domain and hosting on my behalf as part of the subscription*

I understand

I understand that the website domain should be registered using my name or my company’s legal details, even if Kisi manages it operationally*

I understand

I understand that if our work together ends, I can request transfer/release of the domain to my own account under the agreed exit procedure*

I understand

I understand that hosting, renewals, and technical management are included in the subscription while the project is active*

I understand

I understand that if the website is handed over, it may be transferred in a simplified client-owned format and may require reconnecting services such as domain, DNS, email, and external integrations*

I understand

I understand that premium or agency-licensed plugins/tools used under Kisi’s subscription may not remain active after handover unless I purchase my own licenses*

I understand

Anything important about your current setup?

Domain, hosting & ownership

Full name of the domain owner*

Company name of the domain owner

Domain owner email *

Domain Main contact phone number*

Country of the domain owner*

Domain owner address*

Who should legally own the domain?

Me personally My company or organization

If I already have a domain, I understand that it will need to be moved to Kisi’s management in Hostinger for setup and operation*

I agree

Time

How can we keep in touch?

Name*

What is your position?

Your email *

What is your preferred contact method for quick questions?*

What is your project?

Project / business name*

Industry

What region do you want to target?

Social Media accounts you have

What should the website prioritize?

If you want to get a different primary action from the user, what would it be?

Priority service / product 1*

Priority service / product 2

Priority service / product 3

What cities, states, regions, or service areas should the website prioritize?

What is the meaning of your business?

What do you do, for whom and why? (1–2 sentences)

What does your service or product consist of?

What is the sequence of the process of purchasing a service or product?

What is the uniqueness of your business?

Why it’s convenient?

What do you think sets you apart from others?

Main message

What benefits of yours may not be obvious enough to your customers?

How do you build trust in your business?

Why can a client trust you?

What kind of trust elements matters most?

Testimonials Case studies Numbers / metrics Team photos Certifications Client logos Address and contact details Before / after examples

What can be considered the weaknesses of your project compared to your competitors?

Tell us about your clients and their problems

Who is your target audience? How do they think, how do they live?

What words do clients use to describe their pain?

What are the 3-5 most common problems your clients have?

What prevents them from making a decision? (fears, barriers, mistrust)

Target audience 1*

Problems TA 1*

Quotes TA 1*

Fears TA 1*

Target audience 2

Problems TA 2

Quotes TA 2

Fears TA 2

Target audience 3

Problems TA 3

Quotes TA 3

Fears TA 3

What do you know about your customers' experiences?

What result does the client want?

How will your clients' lives change after their problem is solved?

What happens if your customers don't solve the problem and leave things as they are?

What can you tell us about your competitors?

Between whom (brands) or what alternative solutions to the problem did your clients choose before coming to you?

What do they like about your competitors?

What do they DO NOT like about your competitors?

Give us some content for your future website?

Do you already have ideas for pages?

FAQ text

Guarantees / promises / conditions

Mandatory disclaimers or legal notices

Public contact details for the website*

What legal details should appear on the website?

What data shared with third parties?*

Which country’s legal/compliance basis should the website follow?*

State / province (if relevant)

Legal entity type*

Company number / tax ID / local equivalent

Official legal business name*

Registered business address

Would you like to add or comment on anything?

Do you have any wishes or additional information?

Final Acceptances

The information I provided is complete and accurate*

I confirm

I understand production starts after both the intake form and files are received and the domain is obtained. *

I understand

I understand the website will have ONE round of edits before launch*

I understand

If my media is insufficient, I allow you to use stock or AI-generated visuals as a temporary placeholder.*

I understand

I confirm I have permission to share provided logos, testimonials, and media for use on the website*

I understand

I agree to the processing of my data for the purpose of handling this request and delivering the service.*

I agree

Yes, email me occasional updates, tips, and offers from Kisi Agency. I can unsubscribe anytime.

I agree

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Help / FAQ: how to fill it

Before you start (2 minutes)

To deliver fast, we build only after your info + files are ready.
If something is missing, we’ll reply with a short “missing items” list.

What you’ll need:

A clear offer (one service/product per landing)
10–20 photos/videos (real > stock)
Any proof (reviews, results, certifications, logos)
Brand basics (logo + colors + fonts if you have them)

Photos & videos: what to send (and in what format)

Recommended: 10–20 files total.

Best types of photos for services:

You/your team delivering the service (real process, not staged)
Workspace / tools / environment (builds trust)
Before/after or results (if applicable)
Happy clients / testimonials photo (only with permission)
Logos of clients/partners (only if allowed)

Technical requirements (simple):

Photos: JPG or PNG, ideally 2000px+ on the long side (phone photos are usually fine)
Video: MP4, short clips are great (10–30 sec)
Don’t embed photos inside Word/PowerPoint — send original files.
If you have brand guidelines (PDF), include them.

If you don’t have enough media:
We can launch with clean placeholders (stock/AI) and replace later — but real media converts better.

Testimonials: how to collect strong ones (copy-paste template)

Don’t ask clients “Write a review”. Ask these questions instead (short, specific):

What problem were you trying to solve when you contacted us?
Why did you choose us over other options?
What did you like (a concrete example)?
What could be improved? (it’s OK)
What results did you get? (time / numbers if possible)
Who would you recommend this to? Who is it not for?
Can we publish this on our website? (yes/no)
How should we sign it? (Name + role/company or anonymous)
Can we use your logo/photo? (yes/no)

Tip: Even “small negatives” make the testimonial more believable.

Proofs: what they are and how to show expertise

“Proof” = anything that reduces risk for the visitor and makes your claims believable.

Good proofs include:

Numbers: years in business, projects delivered, response time, turnaround time
Results: before/after, metrics, screenshots, case summaries
Authority: certifications, licenses, awards, media mentions
Social proof: Google reviews link, testimonials, client logos (with permission)
Process proof: how you work, what’s included, what happens next

How to provide proofs:

3–7 bullets + any files/links/screenshots you have
If you have no public case studies yet: say it честно, but share internal examples.
If it's a certificate, you'll need a photo (scan), the issue number, the name, the date of issue, and, most importantly, the certificate's meaning. For example, "IP66 Quality Certificate: Dust-proof housing, protection against strong jets of water (e.g., during pressure washing)."

Offer & pricing: how to answer (so we can write the page)

Keep it simple and specific:

What do you sell (1–2 sentences) — one offer only
Who it’s for — the ideal customer
Top outcomes (3–5) — results, not features
CTA — what should the visitor do (request a quote, book a call, etc.)
Pricing — fixed / from–to / quote-only (+ how it’s calculated)

If you use “price on request”:
Tell us what affects price (scope, time, options) so we can explain it clearly.

What happens after you submit

We review your intake + files and confirm “ready to build”.
You receive a live preview link first.
1 text edit round + 1 visual/layout edit round → launch + short handover guide.